> ## Documentation Index
> Fetch the complete documentation index at: https://developers.telnyx.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Upgrade

> Actions required to advance from pretrial to trial, paid, verified, and enterprise Telnyx accounts.

| Criteria to meet                                                    | Pretrial | Trial | Paid | Verified |
| ------------------------------------------------------------------- | :------: | :---: | :--: | :------: |
| Verified email                                                      |     X    |   X   |   X  |     X    |
| Passed fraud review (LinkedIn/GitHub verification or AI agent eval) |          |   X   |   X  |     X    |
| Verified mobile number                                              |          |       |   X  |     X    |
| Made a payment with CC/Debit Card                                   |          |       |   X  |     X    |
| Enabled 2FA for the account                                         |          |       |   X  |     X    |
| Provided Service Address                                            |          |       |   X  |     X    |
| Successfully passed KYC                                             |          |       |      |     X    |
| Successfully passed AI agent eval                                   |          |       |      |     X    |

Identify the desired account level and complete **all** [required actions](https://portal.telnyx.com/#/account/account-levels). For enterprise upgrades, qualification by the Telnyx sales team is required. [Contact Telnyx](https://telnyx.com/contact-us) to begin the process.